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Salesforce Plat-Admn-301 考試大綱：

主題
簡介

主題 1

Cloud Applications: This section of the exam measures skills of Salesforce Consultant and covers the standard Salesforce capabilities that support sales and service operations. It includes features such as products, price books, schedules, orders, quotes, and the tools that help with forecasting and territory management. The section also describes how to create Salesforce Knowledge articles, manage entitlements, support service workflows, and enable interactions through chat, case feed, Omni-Channel, console apps, and Experience Cloud sites. It also introduces the broader Salesforce suite that extends core platform functionality.

主題 2

Environment Management and Deployment: This section of the exam measures skills of Salesforce Administrator and covers moving metadata between environments using tools such as sandboxes, change sets, and managed or unmanaged AppExchange packages. It explains the capabilities and best practices related to deploying changes through change sets to ensure smooth and controlled migrations.

主題 3

Objects and Applications: This section of the exam measures the skills of a Salesforce Business Analyst and covers selecting appropriate object and application-level solutions to meet business needs. It focuses on identifying when to use master-detail relationships, lookups, junction objects, related lists, record types, Schema Builder, and Object Creator. The section also includes improving UI and user experience using App Manager, Lightning App Builder, Dynamic Forms, standard Lightning components, console apps, and tools like the Lightning page analyze button.

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最新的 Salesforce Administrator Plat-Admn-301 免費考試真題 (Q164-Q169):

問題 #164
Cloud Kicks is looking for a way to back up its data dally.
What should the administrator recommend?

A. Use an ETL tool that can be scheduled to extract the data ard push it to the target destination.
B. Set up Salesforce's Data Export Service and store the data In the target destination.
C. Schedule a report and have the data emailed to the admin to put In the target destination.
D. Extract the data with the Import Wizard and push it to the target destination.

答案：A

解題說明：
Salesforce's Data Export Service is a tool that allows you to export your organization's data to a set of comma-separated values (CSV) files and store them in a backup location of your choice. You can schedule this service to run weekly or monthly and receive an email notification when your files are ready to download.
This is one way to back up your data daily without using any external tools or services. References:
https://help.salesforce.com/s/articleView?id=sf.data_export.htm&type=5

問題 #165
The administrator at Cloud Kicks recently replaced several case workflow rules with a single before save flow. Since this change, some cases are routing In unexpected ways.
What could be the cause or the charges to routing?

A. Multiple automation tools have been used and the automation is executed in a different order.
B. The old workflow rules are still active and impacting routing.
C. The flow precedes assignment rules; workflow rules are after assignment rules.
D. Assignment rules no longer reference the correct fields.

答案：A

解題說明：
Multiple automation tools have been used and the automation is executed in a different order. This could cause some cases to route in unexpected ways, because the before save flow might override or conflict with the assignment rules or other automation tools that run after the record is saved. The administrator should review the order of execution and ensure that the flow logic is consistent with the other automation tools.
References: https://help.salesforce.com/s/articleView?id=sf.flow_concepts_trigger_order.htm&type=5
https://developer.salesforce.com/docs/atlas.en-us.apexcode.meta/apexcode/apex_triggers_order_of_execution.htm

問題 #166
Cloud Kicks (CK) has deployed several new custom apps that use Lightning Web components. The administrator is now concerned that they may need to make some adjustments to CK's org to make it more secure.
Which tools should the administrator use to expose possible security risks within a Lightning web component?

A. Salesforce Optimizer
B. Health Check
C. Self-signed Certificates
D. Master Encryption Keys

答案：B

解題說明：
The most suitable tool to identify potential security risks associated with Lightning Web Components is the Health Check. Health Check allows Salesforce administrators to evaluate and monitor the security posture of their Salesforce org by comparing its settings against Salesforce's recommended security baseline. This feature provides visibility into settings like session security, password policies, and more, which can directly impact the security of custom apps using Lightning Web Components.
Health Check:
* Salesforce Health Check examines various security settings in your Salesforce org and provides a score based on how closely your settings align with Salesforce's recommended security baseline.
* By using this tool, administrators can identify vulnerabilities and see specific actions to remediate any security gaps found within the org.
* Health Check is especially relevant when evaluating new custom applications and components since it can highlight areas that require tightening security to meet organizational standards.
Other options listed:
* Master Encryption Keys is relevant for managing encryption but not directly for identifying security risks.
* Salesforce Optimizer is used for overall performance and usage insights and doesn't specifically focus on security assessments.
* Self-signed Certificates are primarily used for secure communications and do not serve as a tool for security risk assessment.
Therefore, Health Check is the best tool to help the administrator expose potential security risks within the custom Lightning Web Components.
Reference: As per Salesforce documentation, Health Check provides a comprehensive view of the security health of your org, making it an essential tool for identifying and managing security settings within Salesforce.

問題 #167
The administrator at Cloud Kicks has been requested to provide access to the Leads object to a contractor.
The contractor currently has a profile that has access to a project management app within Salesforce. The contractor should only have View access to all of the Lead records.
What should the administrator handle this request?

A. Create a profile with Read Only for all Leads.
B. Add an app with the Leads tab to the user's profile.
C. Assign a permission set that has View All on Leads.
D. Assign the contractor a public group with Lead access.

答案：C

解題說明：
Permission sets are collections of settings and permissions that give users access to various tools and functions without changing their profile or requiring multiple profiles for users who perform different tasks across apps in your org. By assigning a permission set that has View All on Leads to the contractor, Cloud Kicks can grant them view access to all lead records without modifying their profile or creating a new one.
References: https://help.salesforce.com/s/articleView?id=sf.perm_sets_overview.htm&type=5

問題 #168
An administrator has found a free app on the AppExchanged and would like to install it.
Which three items should the administrator take to consideration before installed he managed package?
Choose 3 answers

A. Apps may require external, third-party web services to function properly.
B. Custom objects and custom fields used by the app count against the org's limits.
C. Apps must be installed in production before the app can be installed in a sandbox.
D. Apps may require certain Salesforce editions or features to be enabled.
E. Managed apps do not undergo a formal security review by Salesforce.

答案：A,B,D

解題說明：
A managed package is a type of app that can be installed from the AppExchange. Managed packages are typically created by ISV partners or developers who want to distribute and sell applications that are upgradeable and have intellectual property protection. Before installing a managed package, an administrator should consider the following:
* A) Custom objects and custom fields used by the app count against the org's limits.
Managed packages may include custom objects and custom fields that are used by the app. These custom objects and custom fields count against the org's limits and may affect the performance or functionality of the org. Administrators should review the components and requirements of the app before installing it and make sure they have enough space and resources for the app. References: https://help.salesforce.com/s/articleView?
id=sf.packaging_limits.htm&type=5
* C) Apps may require certain Salesforce editions or features to be enabled.
Managed packages may require certain Salesforce editions or features to be enabled in order to work properly.
For example, some apps may require Lightning Experience, API access, custom permissions, or specific user licenses. Administrators should check the app's description and documentation before installing it and make sure they meet the prerequisites for the app. References: https://help.salesforce.com/s/articleView?id=sf.
packaging_install.htm&type=5
* D) Apps may require external, third-party web services to function properly.
Managed packages may require external, third-party web services to function properly. For example, some apps may integrate with other platforms or systems such as Google Maps, PayPal, or Twilio. Administrators should check the app's description and documentation before installing it and make sure they understand the implications and costs of using external web services. References: https://help.salesforce.com/s/articleView?
id=sf.packaging_install.htm&type=5

問題 #169
......

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